FAQs

We accept a variety of payment methods including major credit and debit cards (Visa, MasterCard, American Express), PayPal, and bank transfers. For more details, please visit our Payment Policy page.

Shipping times vary depending on your location and the shipping method selected. Standard shipping typically takes 7-14 business days, while express shipping can take 3-7 business days. For more information, please see our Shipping Policy page.

Yes, once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on our Order Tracking page.

We offer returns on eligible items within 30 days of receiving your order. Items must be in their original condition and packaging. Please refer to our Refund and Returns Policy for more details.

Yes, we offer international shipping to most countries. Please note that delivery times and shipping costs may vary. For more information, please visit our Shipping Policy page.

You can contact our customer support team via email at info@cluboliseh.com or by phone at +49 176 66793010. We are here to assist you with any questions or concerns.

If you need to change or cancel your order, please contact us as soon as possible. We will do our best to accommodate your request if the order has not yet been processed or shipped.

Yes, your payment details are processed securely. We use encryption to protect your data and do not store your credit card information on our servers. For more details, please see our Privacy Policy.

If you receive a damaged or defective item, please contact us immediately at info@cluboliseh.com or call us at +49 176 66793010. We will arrange for a replacement or refund as per our Refund and Returns Policy.