At Club Oliseh, we aim to provide a seamless shopping experience from the moment you place your order until it arrives at your doorstep. Please read our shipping policy to understand the shipping methods, costs, and delivery times we offer.
Shipping Destinations
We currently ship to most countries worldwide. If your location is not listed at checkout, please contact us at info@cluboliseh.com to inquire about shipping options to your area.
Shipping Methods and Costs
We offer several shipping options to meet your needs:
- Standard Shipping: Delivery typically takes 7-14 business days depending on your location. Shipping costs are calculated at checkout based on the weight and dimensions of your order.
- Express Shipping: For faster delivery, express shipping is available for an additional fee. Delivery typically takes 3-7 business days. Costs are calculated at checkout.
- Free Shipping: We offer free standard shipping on orders over a certain amount, which will be indicated at checkout if applicable.
Order Processing Time
Orders are typically processed within 1-3 business days. During peak seasons or holidays, processing times may be longer. We will notify you if there are any significant delays in processing your order.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information. You can track your order using the tracking number provided on our Order Tracking page.
International Shipping
For international orders, please note that delivery times may vary due to customs processing and other factors beyond our control. Customers are responsible for any customs duties, taxes, or fees that may apply upon arrival in your country.
Shipping Delays
While we strive to deliver your order within the estimated time frame, please note that shipping delays can occur due to factors such as weather conditions, customs processing, or carrier delays. We appreciate your patience and understanding in such cases.
Lost or Damaged Packages
If your package is lost or damaged during shipping, please contact us immediately at info@cluboliseh.com or call +49 176 66793010. We will work with the carrier to resolve the issue and ensure you receive your order or a replacement.
Contact Us
If you have any questions or concerns about our shipping policy, please don’t hesitate to reach out to us at info@cluboliseh.com or call +49 176 66793010. We are here to help ensure your order arrives safely and on time.